The customer support service of Casino.ru, the largest casino-themed site in Runet, has already processed 200,000 requests since October 2021. Operators advise on a wide range of issues. Among them activation and use of bonuses, the choice of casinos and slots, explanation of terminology from the world of gambling.
What are the ways to contact the support team:
Online chat. Available directly on the site Casino.ru. You can activate the chat pop-up window on any page of the domain, it will always be in the bottom right corner of the screen. You can leave a message in this window or go to Telegram and ask a question there. Live chat is the fastest way to get advice.
Email. If you need the most detailed answer or if your question is about cooperation, you can send an email.
Feedback form. It is enough to specify your name, email, subject, question and send a request. A representative of Casino.ru will contact you. The answer will come to the specifiedYou can use the e-mail address on the form.
Casino.ru support service works without weekends. Also, users who ask for help in live chat are offered unique bonuses for the best online casinos.
In addition to the support team, Casino.ru offers a separate FAQ section on the site, it contains the most common problems and their solutions. Finally, you can ask a question or participate in discussions on the forum. In addition to Casino.ru representatives, other users answer here. The audience of the forum already has more than 7000 people.
Note: the Casino.ru forum has automated the process of filing complaints.